JOB PROFILE—LEAD COORDINATOR –1

 

1. Primary Objectives –

• Records, sources, assigns, and tracks Internet leads

• Manages cultivation of Internet leads from acquisition to conversion

• Maintains contact database system and back-office support. Ensures that all systems and

   processes run efficiently, making revisions as needed

• Records, sources, assigns, and tracks all non-Internet leads. First point of contact in handling

   customer inquiries

• Keeps the Mega Team Leader informed regarding any problems or issues that need to be

   Handled

• Refers seller leads to Listing managers

2. Regular Work Activities –• Follow up with leads

• Computer input

• Hand off leads for appointments to Buyer Specialists and Listing Managers

3. Key Skills –

• Licensed real estate agent

• Strong written and verbal communication skills

• Proficient with contact management software

• Good organizational abilities

• Calm under pressure

• Data entry

• Some Sales Ability and Scripts

5. People Contacts and Interactions –

• Buyers/Sellers – daily

• Buyers Agents – daily

• Administrative assistants – daily

• Mega Team Leader – daily

6. Compensation – $10.00 per hour plus bonus based on Experience, and Lead  Conversion Talent 

Coordinator

Lead coordination will require not only an administrative mind, but also a sales orientation. They should have training and/or extensive prior experience in real estate sales, preferably including communication through email and over the phone. They have experience with contact management software, IDX and MLS software, and general business software. A good Lead Coordinator will take stewardship of leads and actively work to create systems to maximize their effectiveness at converting them. They should be able to track their own success and offer suggestions for improvement in their follow-up techniques and tools. The Lead Coordinator will have to be disciplined about their time. They will most likely be working on projects while handling new leads and information requests from prospects. They will need to be task focused in order to complete their work. In addition to being the first point of contact for your team, they also will have access to sensitive files and information about associates, customers, and finances. You will need to be able to trust them with that information. They will be actively working to convert massive amounts of your leads into appointments through personalized follow-up. They must be a well-organized, service-minded individual with good interpersonal skills.

Here's who are - Hardworking Team with a STRONG desire to produce. We have a solid work ethic, which includes suiting up and showing up every day. Although we are extremely focused and driven, we soak in the office energy and work best with a "buzz". We are not just focused on our own production, but on our team production and how we can help that individual in their daily professional performance. Because we have always been focused on listings, buyer leads are inevitable. That being said, our marketing department NEVER stops lead generating which provides us with an overflow of leads every single day. 

DOES THIS SOUND LIKE YOU MIGHT FIT? Are you willing to lead and belong to a top producing, high energy team? If so - Use the form on this page after obtaining your DISC profile - You MUST submit one. This is a FREE 10 minute assesment of your professional attributes. SEND your DISC to us at - CLICK HERE FOR YOUR DISC

KWLV.........The 3D Experience. Determined, Dedicated, Driven @Desert Inn and Durango - Click the link below to find out more about Keller Williams Realty Careers.